Delivery and Returns
Check here for all information on delivery and returns at Cherith Harrison gifts and homeware.
Delivery can be made to the UK and Channel Islands, Europe and Rest of the World. Most orders are dispatched using Royal Mail’s service. However other courier companies may be used. We aim to deliver within 3-5 days of receipt of your order. Working days exclude Saturday, Sunday and Bank Holidays. Any timescales are indicative only. Delivery charges are listed below and will be added to your order at confirmation stage.
Delivery charges on orders with a total value of:
|UK||price||EUROPE||price||REST OF WORLD||price|
|Up to £50||£2.75||All Orders||£7.95||All Orders||£10.95|
If your product is faulty and you return it to us in its original packaging with the invoice within 15 days, we will refund the full cost of the product. We will refund the cost of carriage if the return is a result of error on our behalf, otherwise delivery charges will not be refunded. If you are unhappy with your goods please notify us no later than 7 working days after receipt. The goods should be returned, in their original packaging.
We will refund your payment within 30 days of receiving the returned goods. You must take all reasonable care of the goods while in your possession and return them in an ‘as purchased’ condition. If you receive your order and decide you wish to exchange it for another item of the same price, we are happy to offer an exchange providing the original item is sent back, undamaged and in it’s original packaging within 7 days of you receiving it.
If you wish to exchange your item for another that is of a higher value, then please contact us first at [email protected] before returning the item.