Privacy Policy

Privacy Policy

At Cherith Harrison Ltd Ltd we are committed to protecting your privacy. 

This Privacy Policy explains how we use any personal information we collect about you when you use this website. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement. Cherith Harrison may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.

We collect information about you in order to process your order and to tailor your visit to our website to be as relevant to you as possible by supplying you with the information, products or advice that you have requested. The information and personal data is collected and then used only for the purpose for which it was provided and will only be shared with other parties that are involved in the fulfilment of your order. Your personal information is never sold or shared with any third parties.

We only use the personal data you provide to supply you with the information, products or advice you have requested. 

What information do we collect about you?

We collect information about you when you place an order online, opt in to our mailing list or create a customer account. Website usage information is collected via the use of Cookies.

The information we collect may include:

  • Your Name
  • Your Address (and any other additional delivery addresses)
  • Telephone number (for production queries and delivery issues)
  • Email address (we use your email address as part of allowing you access to your account and to provide you with special offers and information that may be useful to you)
  • Other information necessary for processing your order such as credit/debit card payment is undertaken by PayPal UK.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We use the personal data you provide to supply you with the information, products or advice you have requested.
  • The information you provide allows us to process your order and manage your account.
  • It enable us to keep accurate internal records
  • We may use the information to improve our products and services
  • If you have agreed to opt-in to our marketing communications we also use your information to contact you using the email you have provided about money saving offers, special promotions, flash sales, new products and services which we think may be of interest to you.

Any information and personal data is used only for the purpose for which it was provided. It is never sold or shared with any third parties other than those we use to communicate with you. 

Access to your information and correction

You have a right to ask for a copy of the information which we are holding on you and this will be supplied at the latest within one month of the request. We will correct any inaccuracies should you request us to do so. You also have the right to erasure, also known as ‘the right to be forgotten’ Please contact us using [email protected] if you would like a copy of your information or to request the deletion of your information.

Security of the data we collect

We are committed to ensuring that your information is secure, it is stored on secure servers in the European Economic Area

Why we would like to contact you

Our e-newsletters is the way we publicise our updates on new designs, products, sales, competitions and giveaways. If you are an existing customer you may receive some e-marketing communications from time to time. If you are a new customer but have chosen not opt in to our newsletters then you may not benefit from these email opportunities. We don’t flood your inbox – you will receive between 1-3 newsletters per calendar month.You may opt out of our mailing list at any time by scrolling to the bottom of our newsletters and clicking on the ‘unsubscribe’ text. 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies – what they are and how we use them

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies do not collect personal data.

Like pretty much all website owners we have always operated cookies and visitors have had the benefit of using them. EU regulations now require us to inform you of what they are and give you the option to prohibit them if you wish. The word ‘cookie‘ includes things like ‘web beacons’ and ‘Flash cookies’ which serve similar functions. ‘Your computer’ includes anything connected to the internet including laptops, office machines, tablets, mobile phones and so on.

How to contact us

Data Protection Office, Cherith Harrison Ltd, 33 Ryehill Terrace, Edinburgh EH6 8EN
[email protected]

Changes to our Privacy Policy

Our Privacy Policy is under regular review and updates will be placed on this page. Our Privacy Policy was last updated 21/5/18